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Retention & Scheduling

Client Retention and Scheduling

Cancellation policies, no-show fees, onboarding systems, and the scheduling habits that turn one-off bookings into long-term clients.

PT Suite booking calendar with imported clients and session packages
Retention & Scheduling·8 min read

How to Switch from PTminder Without Losing Clients or Payments

A step-by-step guide to moving off PTminder: exporting clients and credits, rebuilding packages, moving recurring payments, and telling clients.

By Emma CarterRead

Other topics

Business OpsGetting ClientsOnline & Hybrid